Reviews are part of being an author. Some people are going to love your book; some people are going to hate your book. And if you’ve written multiple books, multiple series, some people are going to enjoy some installments and dislike others. It all comes with the territory.
And it’s not just for writers but for any artists, musicians, creators that put their work out there for the public to see.
I’m of the mind that reviews are primarily for readers and potential readers rather than authors. That’s not to say that an author can’t look at reviews and find common threads running through them. Maybe a bunch of reviews noticed that your secondary characters were cliche or that the book’s middle section lagged. Those are things to learn from. But for my money–you, the author, do not step in and debate these things. It never ends well.
Which brings me to this perfect example.
Reviews aren’t for you. And everyone on the internet should familiarize themselves with the Streisand effect. Trying to suppress a review, getting the reviewer to change it, disagreeing with their opinion, is a terrible idea and only makes things worse.
I’ve never heard of this particular book or author before (which pretty much everyone can say of me too), but based on his behavior, I can damn well say I’m far less inclined to ever read any of his works in the future. That’s what happens when authors try to attack people over reviews that are less-than-glowing. The internet amplifies their terrible behavior and soon people like me–people just scrolling through their Twitter feeds or whatever–see the thread linked and come take a seat to watch the meltdown. I mean as soon as I saw this author’s first comment on the review, my mind immediately went to that gif of Michael Jackson eating popcorn.
Yeah that’s the one. Good stuff.
Do not engage with negative reviews. They aren’t bullying. They aren’t comparable to physical abuse (as that author said). They aren’t cyberbullying either. Maybe if a reviewer wrote a negative review that attacked the author personally, then continued to contact the author across multiple social channels to send personal attacks their way, that would be cyberbullying. But I’ve never seen a reviewer do that before.
It bears repeating: Do not engage with negative reviews. Just stay away from ’em. Learn from criticism. Grow as an author. Don’t tell somebody their opinion is wrong and that they’re hurting the consciousness of humanity because they gave your book a one-star review on Goodreads.